Win a Cinque Terra Concealed-Carry Saddle Bag - enter here!
About 10 million hunters & gun owners are not registered to vote. Registration deadlines loom. To preserve our gun rights & our precious Second Amendment, gun owners need to show up! Please register, vote early, bring a friend & spread the word! Check state deadlines & register here.
SHOPPING
Shipping or Billing Address Errors:
If you receive an error message on the Shipping Address page, please check the address that you entered for typos, misspellings, or abbreviations. Also check for unnecessary spaces in the address fields.
In most cases, spelling errors, extra spaces, and/or abbreviations in the city field cause this error message.
Billing information error message:
If you receive this message after you have attempted to submit your order, you may want to check the following:
1. Ensure that there are no typos or misspellings with your name, street address, city, state, and zip code.
2. Verify that your billing address on your credit card bill is exactly the same as you have entered.
3. If you've recently moved, call your issuing bank to ensure that your bank has updated their online transaction database. In some cases, the address they have in their online address verification system is outdated.
4. You may want to try an old address, because in some cases, it takes awhile for banks to update their information.
** Please be aware that with each checkout attempt, your bank places funds on hold. In many cases, submission of a valid credit card number with an incorrect billing address will still result in a hold on your account. If this occurs, please note that those authorizations will drop off your account within 2 - 4 business days depending on your issuing bank. We can't control this.
Processing Error Message:
"We are unable to process your order at this time because the payment processing system is unavailable. Please try again later."
On rare occasions, the issuing bank verification system or our partner online verification system is down. At these times, no authorizations or transactions can be processed. These outages are rare and normally only last a few minutes. No authorizations or holds on your funds will be processed and nothing will be charged to your card. We recommend that you attempt to place your order again later (contents of your cart will still be there) or contact our Customer Service department.
ORDERING
Add to Cart:
Simply click on "Add to Cart" for the item you wish to buy.
To remove an item, view your Shopping Cart by clicking on the pink shopping bag icon at the top right of the home page & go to your cart. Change the quantity box to ZERO. This will remove the item.
To change the quantity of items, go to your Cart and change the number in the box under the "Qty" column.
At this time, we accept and deliver orders within the United States and select International locations.
Signing Into My Account:
If you are a returning customer, and have finished adding items to your shopping cart and want to check out, you will be prompted to sign in by providing your e-mail address (login) and password. You can also check out as a guest.
Shipping Address:
Make sure to provide precise city, state, and zip code information. Many times abbreviations, misspellings, and other typos can result in errors in this section.
You can add, edit, or delete shipping addresses while you are in this step of the checkout process.
Shipping & Packaging:
After entering the "ship to" addresses, you can select a shipment method for your order. Delivery charges will be applied according to your selection.
Payment Information:
You can pay by credit, debit or GunGoddess gift card
Only one credit or debit card can be used per order.
Multiple GunGoddess gift cards can be used.
Only one promotional offer code can be used towards an order. Promotional offer code cannot be combined or redeemed for cash or credit.
Order Confirmation Email:
Immediately after you have successfully placed your order, you will receive an email that contains information regarding the details of your order. The order confirmation email is your receipt that can be printed for your records. The order confirmation email includes your order number (the same number that appeared on our web site after successful submission of an order), the details of the products and corresponding prices, any credits or promotional discounts, taxes, shipping charges (if applicable), your ship-to and bill-to information, and the ship method.
PAYMENTS
We accept MasterCard, Visa, Discover, Amex credit and debit cards. We also accept payment through Apple Pay. We do not accept Paypal payments due to Paypal's anti-gun policies. We can make arrangements to receive a money order. No credit or debit card? Call us at (866)957-1117 and we will figure out the best way to handle your order. Rest assured, GunGoddess.com is completely secure and encrypted - notice the lock or green address bar not just on the checkout pages, but on every page on the site!
SITE SECURITY
We are committed to providing a safe and secure shopping environment for our customers. We consider the online security of your payment and personal information to be a top priority. We are dedicated to assuring that:
Please note that in addition to placing orders online, you can always place orders for any of our items via phone or fax. Call us and we will help you do that.
COUPON CODES
GIFT ORDERS
SIZING
SEMI-AUTOMATIC HANDGUNS – Measure from the breech face to the muzzle
REVOLVERS – Measure from the breech face to the muzzle
RIFLES – Measure from the end of the stock to the end of the barrel
SHOTGUNS– Measure from the end of the stock to the end of the barrel
INTERNATIONAL ORDERS
We take the security of our customers' financial information very seriously. All international orders regardless of payment method are subject to our order verification process. By limiting fraudulent transactions and verifying order information ahead of time, we are able to provide low prices and superior service, while maintaining the security of the ordering process and limiting unnecessary expenses. Please be aware that there may be a slight delay in the processing of your order while the order details are being verified.
We reserve the right to validate any order through a variety of tools and methods available to us. We may require additional information from the buyer in order to confirm that all received information is verifiable and legitimate prior to clearance. Orders will not be processed unless confirmed valid.
We will not assume any responsibility for lost, damaged or abandoned international shipments. If your package is lost or damaged, you are responsible for reconciling all lost/damaged items and/or fees with the carrier company. We will not be held responsible for any lost merchandise that is left unclaimed with Customs or with carriers. Merchandise seized by Customs due to your failure to follow your local import regulations will not refunded or credited. You, the buyer, are solely responsible for compliance with your country’s regulations.
If a package is refused by the buyer or left unclaimed, it will usually be re-routed back to us. This will impose a series of shipping fees, customs fees and fuel charges on us, which will in turn be charged directly to the buyer. Any incurred fees will be charged to the credit card on file used to originally purchase the order. By placing your international order with us, you are agreeing to all the above conditions. You are acknowledging that you are completely responsible for any and all additional fees incurred for international orders and you are fully aware that we will not refund any monies for incurred fees and taxes or lost, damaged, unclaimed or refused items.