We take the security of our customers' financial information very seriously. All international orders regardless of payment method are subject to our order verification process. By limiting fraudulent transactions and verifying order information ahead of time, we are able to provide low prices and superior service, while maintaining the security of the ordering process and limiting unnecessary expenses. Please be aware that there may be a slight delay in the processing of your order while the order details are being verified.
We reserve the right to validate any order through a variety of tools and methods available to us. We may require additional information from the buyer in order to confirm that all received information is verifiable and legitimate prior to clearance. Orders will not be processed unless confirmed valid.
We will not assume any responsibility for lost, damaged or abandoned international shipments. If your package is lost or damaged, you are responsible for reconciling all lost/damaged items and/or fees with the carrier company. We will not be held responsible for any lost merchandise that is left unclaimed with Customs or with carriers. Merchandise seized by Customs due to your failure to follow your local import regulations will not refunded or credited. You, the buyer, are solely responsible for compliance with your country’s regulations.
If a package is refused by the buyer or left unclaimed, it will usually be re-routed back to us. This will impose a series of shipping fees, customs fees and fuel charges on us, which will in turn be charged directly to the buyer. Any incurred fees will be charged to the credit card on file used to originally purchase the order. By placing your international order with us, you are agreeing to all the above conditions. You are acknowledging that you are completely responsible for any and all additional fees incurred for international orders and you are fully aware that we will not refund any monies for incurred fees and taxes or lost, damaged, unclaimed or refused items.