For order status, please log in to your account, where you will be able to see real-time status and tracking information (tracking number is available if your order has shipped). If you did a "guest" checkout, that means an account was not set up, and order history will not be available online. You should still have received an email with your order confirmation, and you will still receive an email with tracking number when your order ships. The link in your "shipped" email will allow you to track your order.
If you have questions about your order or your shipment, check the most frequently asked questions here: FAQ's
CONTACT US BY EMAIL
Email us at: CustomerCare@GunGoddess.com
CONTACT US BY PHONE
You may contact us by phone toll free: (866)957-1117 or local: (916)756-5330 (both numbers ring to the same line, so there's no need to call them both!)
We are available Monday through Friday, 9:00am-5pm Pacific time. We are closed on federal holidays. A real, live, English-speaking person answers this phone. But GunGoddess.com is a small business, so if we are helping another customer, we may not be able to answer your call. Please do leave a message and your call will always be returned promptly.
BY SNAIL MAIL
10300 W. Charleston Bvd, Suite 13-191
Las Vegas, NV 89135
(** This is not a store location! We do not have a brick & mortar store, just an online store.)
Don't forget to join our mailing list and be the first to know about new products, pricing specials and promotions. We hate spam too! We will only email you when we have something worth telling you - we're planning on about once a month. We respect your privacy and will never sell or share your contact information.
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